top of page

Shipments and returns

Free Shipping

All shopping  The website sends free shipping without an amount limit unless otherwise stated on the product page itself.

Orders are sent to the customer up to 48 hours from the moment of ordering except weekends. Shipments arrive between 30-60 days from the date of order.
Reservations will be made on Thursday from 16:00 until Saturday
  Will be considered as orders placed on Sunday.

Orders that are delayed due to force majeure will not be credited until completion 120 a day.

The products are sent to the Israel Post according to the address provided in the order.

If the order includes several products, each product will arrive separately.

Cancellation of the purchase transaction and refund:

The customer may cancel the transaction made on the site in accordance with the Consumer Protection Law, 5741-1981 ("Consumer Protection Law") and receive a refund for it or exchange it for a replacement product as detailed below:
Cancellation of a transaction within a period of one hour from the date of the order will be made by contacting us via contacting us on the website, and the money will be refunded in full.

It is not possible to cancel an order after sending the product / s.
Cancellation of a transaction after receiving the shipment due to a defective product / non-conformity - the customer may cancel the transaction within 14 days from the date of receipt of the product and provided that the product is in good condition and has not been used and is returned
  In its original packaging .

* Refunds over NIS 1,000 will be given as a credit for a purchase on the website and not as a cash credit, including the entire amount.

* Cancellation of a transaction for payment made by bank transfer - no refund will be given but a credit for buying products in the store.

* A refund will be made to the PayPal account or to the credit card with which the order was made only.

* You can get a relative refund on part of the order.  

* Product that arrived defective to the customer - will immediately send a new product.

Approved refund will be refunded within 14-30 business days.


Cancellation of the transaction will be made by returning the item / s in delivery to the address: Gilmore Beauty, PO Box 23349 Jerusalem Zip Code 9123301

Make sure the product has not been used and is returned in its original packaging.

Cancellation of the purchase transaction by the company:
The company reserves the right to terminate the activity on the site at any time or to cancel a purchase transaction made by the customer if the following cases apply:

*  It turned out that the item was out of stock after making the purchase.

*   In any case due to "force majeure" the company can not supply the product including computer malfunctions, malfunctions in the telephone system or          Security incident.

bottom of page